Fleet Services USA Logo

Call us today at 1 (844) MYFS-USA

Call Today

Testimonials

Without a doubt the best part of our new dealer experience was the training we received from Peggy and David Lawless. While the guidance and education was like drinking from a fire hose for a few days due to our lack of mechanical and industry experience, the Lawless’ made certain that we left Wichita with a solid foundation.

Beyond our initial preparation, David and Peggy were always available for phone calls, e-mails and texts too numerous to mention, especially through our first year. In fact, after four years in business they remain our most valued professional confidants and we rely on them occasionally for advice and coaching still.

In the interest of full disclosure, I have to tell you that Peggy and David are more than outstanding industry trainers and trusted professional advisors. While we did not know them before our initial schooling, David and Peggy Lawless became good friends about whom we have nothing but the most flattering things to report.

We are writing to recommend Fleet Services USA as business associates. We have had the pleasure of working with David, Peggy, Caroline and Dustin for the past few years. Their passion for producing a high quality product and openness in sharing their wisdom & guidance has been most valuable to our company. The training they provide and their sincere desire for you to succeed is by far the best in the industry.

Fleet Services USA offers ongoing training to give you an in depth view of proper work flow efficiencies, policies and structure which will help guide you through each stage as your business continues to grow. With their strong insight and dedication, we have no doubt you will be exceptionally pleased to be a part of their TEAM.

My relationship with Fleet Services USA has been outstanding, my business has grown steadily and Fleet Services has been with us at every stage. They provide step-by-step directions from the day you seek your business license until your first profitable month. Hiring of an employee is aided by providing tools and forms to check a mechanic’s knowledge. In the case of one of our terminations of an employee, Peggy and Dave walked me through a step by step analysis of the difficult decision.

Fleet Services USA contributed marketing ideas. Every facet of the business is covered. Fleet Services USA has negotiated deep discounts on some commonly used items such as filters, lights and brake parts.

Fleet Services USA taught me to run the business based on reports, from average ticket, billed hours, completed work hours, average part cost per ticket, and direct labor costs per ticket. Once these are complete we use graphs to check trends so that I always know the direction of my business.

When we were about to buy our second truck, Peggy helped me make the decision through the reports and statistics that showed our business was ready to expand. Peggy is dedicated to helping my business. She helps identify the trends through our weekly calls; helps develop a call plan; and in the difficult times she helps identify the issue and makes me accountable to be sure it is addressed.

Dave has been able to help my mechanics a few times when they were stuck on a repair where everything seemed to check out but the truck still would not work.
Right from the beginning we received a week-long training that covered all aspects of my business.

I wanted to say thanks to you both, Caroline, Dustin and all of the staff for all of the quality training our staff have received over the last three years. We would not have realized the success we have had to date without the education, training and support we have received from Fleet Services USA. I am excited to continue our professional relationship with continued training, program/resource utilization and consulting FSUSA offers. I cannot emphasize enough how valuable our follow up training has been and look forward to implementing the programs we discussed.

I understand each market has its own unique challenges, but the training provided by you and Caroline has transcended the market differences. Even with the knowledge we possessed upon start up, the training and resources FSUSA provided continue to assist in our efforts to grow our company efficiently and successfully. I believe the FSUSA model is one that is applicable to any market and would not hesitate to recommend the FSUSA services to anyone considering a mobile fleet service company.